Scaling Support - Escalations and Tiered Support Structure

Jan 24, 10:00 – 10:45 PM (UTC)

Canada User Group

How does Escalations and Tiered Support Structure look like for Scaling Support Org.

Office HoursSupportUser GroupVirtual

About this event

We will gather for a round table discussion about Escalation Processes and Tiered support structure. What works/doesn't work, Tips/Tricks, and how to achieve balance. 

Organizer

  • Amar Taggar

    PixleeTurnTo

    Technical Services Manager

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