Liquid Markup for integrations and business rules

Sep 20, 2023, 5:00 – 6:00 PM (UTC)

Developer User Group

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Liquid markup is a beginner-friendly templating language that you can use in Zendesk to achieve so much without touching a terminal. In this event we will discuss:

  • Using Liquid in Macros, Triggers, Automations, Dynamic Content, Email Template, Custom Field names/descriptions.
  • Zendesk placeholders and their manipulation.
  • Which tags and filters are available by Zendesk’s implementation of Liquid, with few examples on assign, capture, comment, raw, for loops.
  • Caveats of using Liquid within Zendesk, such as the limited expressions that can be used on the Email Template, some memory limits, correct/wrong formats.

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