Mar 23, 2021, 4:00 – 5:00 PM (UTC)
Join us on Tuesday, March 23rd, at 11:00 am CST, as our panel of Zendesk experts share their recommendations for making KCS in your Guide Help Center work for you and your customers! KCS® is a service mark of The Consortium for Service Innovation™
Join us on Tuesday, March 23rd, at 11:00 am CST, as our panel of Zendesk experts share their recommendations for making KCS in your Guide Help Center work for you and your customers! Zendesk help center adopts KCS standards in our very own Help Center and is one of the success drivers in allowing our users to self serve with success. If you are looking for a way to level up your knowledge base, then our experts have your back! KCS® is a service mark of The Consortium for Service Innovation™
Zendesk
Director, Self-Service & Automation
Zendesk
Self Service Specialist
Zendesk
Principal Self-service Specialist
Tuesday, March 23, 2021
4:00 PM – 5:00 PM (UTC)
| 4:00 PM | Introductions |
| 4:10 PM | KCS Presentation |
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