From Live Chat to AI-Powered Messaging

Sep 26, 4:00 – 5:00 PM

Zendesk Community Events

Discover how you can transform your customer service from live chat to Zendesk's AI-powered Messaging. Learn to automate interactions, offer 24/7 support, personalize experiences, integrate across channels, and leverage real-time analytics. Sign up now to secure your spot and get your questions answered during our live Q&A session.

FeaturedMessagingVirtual

About this event

Discover how you can transform your customer service from basic chat to Zendesk AI-powered messaging. This session will guide you through the journey of enhancing your customer communication capabilities step-by-step by leveraging AI and machine learning. Explore Zendesk’s AI-powered messaging and see how it allows you to automate interactions, offer 24/7 support, and personalize customer experiences.

Seamlessly integrate this powerful tool across multiple channels such as web, mobile, and social media, ensuring a consistent and unified service experience. Additionally, we'll showcase how to leverage real-time analytics to gain valuable insights into customer interactions and improve support performance. Sign up now to secure your spot and get your questions answered during our live Q&A session.

Moderators

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

  • Brett Bowser

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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