PM Roundtable on Layout Builder for Agent Workspace

Nov 14, 2023, 5:00 – 6:00 PM (UTC)

Zendesk Community Events

On Tuesday, November 14th at 11 AM CDT, we'll be joined by members of the Zendesk Product Team for a special discussion and listening session on Layout Builder for Agent Workspace.

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About this event

On Tuesday, November 14th at 11 AM CDT, we'll be joined by members of the Zendesk Product Team for a special discussion and listening session on Layout Builder for Agent Workspace.

Layout Builder is Zendesk's no-code, drag-and-drop, interface builder to enable customers to customize the UI of Agent Workspace (and soon other areas of Zendesk) fully to their heart's content.

We'll be going over the current capabilities of Layout Builder, our multi-year product roadmap for Layout Builder, and open up the floor for feature requests and discourse on how customers would love to customize their Zendesk via Layout Builder.

Panelists

  • JJ Miclat

    Zendesk

    Group Product Manager

  • Paul Lalonde

    Zendesk

    Senior Product Marketing Manager

  • Paul Von

    Zendesk

    Sr. Product Manager

Moderators

  • Shawna james

    Zendesk

    Product Operations Senior Specialist of Community Feedback Intelligence

  • Brett Bowser

    Zendesk

    Community Engagement Manager

  • Maddy Storck

    Zendesk

    Sr. Product Marketing Manager

When

When

Tuesday, November 14, 2023
5:00 PM – 6:00 PM (UTC)

Agenda

5:00 PM
Introductions & how PM Roundtables work
5:05 PM
Feedback we have heard from you
5:10 PM
Product Changes & Roadmap
5:20 PM
Q&A
5:45 PM
Open Discussion

Hosts

  • Emily Reidy

    Zendesk

    Product Strategy Lead

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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