May 29, 4:00 – 5:15 PM (UTC)
Unlock real value from the Copilot agent and admin tools launched at Relate 2025 with best practices, product demos, and expert Q&A, and see how to put innovations like agent coaching, action flows, prompt based reporting and the new AI insights hub into action.
Join us on May 29th at 11:00 AM CDT for a focused walkthrough with our product experts of the latest Copilot updates announced at Relate 2025. This session will cover key functionality updates, how they work in practice, and how you can operationalize these capabilities in your environment to drive productivity and get more from Zendesk AI.
Agent Copilot: See how to use new capabilities like agent coaching, action flows, connected knowledge, and more to boost agent productivity, guide them more effectively, take action, and deliver consistent, real resolutions.
AI Admin Tools: Get a closer look at the new AI insights hub, intelligent triage enhancements, prompt based reporting, and how they can help you fine-tune routing rules, surface gaps, and optimize performance.
👉 Register now to see what’s new, how it works, and how you can apply it to your current setup.
This session is interactive and solution-oriented, with space for your questions and practical guidance from our team.
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