Jan 30, 5:00 – 6:05 PM (UTC)
Join us for our webinar, Unlocking AI Success with Zendesk Knowledge Base, on January 30, 11:00 AM! Discover how to enhance AI performance using your knowledge base, optimize content with Zendesk AI, and transform the search experience. Engage with our expert panel and submit your questions for live answers. Don’t miss this chance to elevate your customer experience! Register today!
Are you ready to elevate your customer experience strategy and harness the power of AI? Join us for our upcoming webinar, Unlocking AI Success with Zendesk Knowledge Base, on January 30 from 11:00 AM to 12:00 PM (CST). This is your chance to learn from the experts and discover how to leverage Zendesk AI to enhance your knowledge management and customer interactions!
Why Attend?
In today’s fast-paced digital landscape, understanding how to effectively utilize AI within your Zendesk Knowledge Base is crucial. Our expert panel, featuring members from the Zendesk CX, Product, and Community Teams, will dive into key topics such as:
The Critical Role of Knowledge in AI Performance: Understand how a well-structured knowledge base can significantly enhance AI effectiveness.
Creating and Revising Content with Zendesk AI: Learn best practices for optimizing your knowledge base content to drive better customer outcomes.
Transforming the Search Experience: Discover how AI is revolutionizing help center searches, making it easier for customers to find the information they need.
Automating Resolutions with AI Agents: See how AI agents can leverage your knowledge base to provide quick and accurate resolutions for your customers.
Engage with Us!
This interactive session is not just about learning; it’s also about engaging! We invite you to submit your questions for our expert panel and product team, who will address them live during the event.
Who Should Attend?
This webinar is perfect for Customers, Prospects, CX Admins, Developers, AI Users, KCS, and Knowledge Base Admins looking to enhance their understanding of AI integration within Zendesk.
Don’t Miss Out!
Unlock the potential of your Zendesk Knowledge Base and transform your customer experience with AI. Register now to secure your spot and take the first step towards AI success!
👉 Register Today
Join us on January 30 and be part of the conversation that’s shaping the future of AI in customer experience. We can’t wait to see you there!
Zendesk
Product Marketing Manager
Zendesk
Group Product Manager
Zendesk
Sr. Product Manager
Zendesk
Director, Self-Service & Automation
Zendesk
Principal Self-service Specialist
Zendesk
PMM of Best Practices & Adoption
Zendesk
Community Engagement Manager
Zendesk
Community Engagement Manager
Zendesk
Manager of Product Documentation
Thursday, January 30, 2025
5:00 PM – 6:05 PM (UTC)
| 5:00 PM | Welcome and Introduction |
| 5:05 PM | The Critical Role of Zendesk Knowledge in AI Performance |
| 5:10 PM | Creating and Managing Content with Zendesk AI |
| 5:15 PM | Demo: Transforming the Search Experience |
| 5:25 PM | Best Practices from Our Knowledge Base Experts |
| 5:40 AM | Interactive Q&A Session |
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