Building your ideal Zendesk account - Part 6: Managing ticket escalations

Apr 15, 4:00 – 5:00 PM (UTC)

Zendesk essentials: Live tutorials

On April 15, 2025, at 11:00 AM CST, join the Zendesk team for "Building your ideal Zendesk account - Part 6: Managing Ticket Escalations." This webinar will help you optimize your escalation workflows by creating escalation groups and automating triggers. The team will share real workflows, including how to escalate urgent customer issues to leadership when needed. Live demos and Q&A included.