We’ve gathered some of Zendesk’s finest to bring you a deep dive into the way Zendesk does Knowledge Management. Join us on Tuesday, September 20th at 11 AM CST, where experts from our Self Service Team will be showcasing the importance of the evolve loop and how it can identify any gaps missed by KCS (Knowledge-Centered Support). We’ll also be covering best practices on how best to utilize Guide.

Stick around after the presentation as our experts will be answering your questions live. Be sure to submit your questions at registration to ensure that the team has time to answer them. See you there!