Onboarding - 7 steps for a successful implementationšŸš€

Sep 1, 2021, 5:00 ā€“ 5:45 PM

Are you new to Zendesk? Or perhaps a new Zendesk Admin at your company? Join this beginner session covering 7 key steps for a successful Zendesk Support implementation.

Office Hours

About this event

Are you new to Zendesk? Or perhaps a new Zendesk Admin at your company? Join this beginner session covering 7 key steps for a successful Zendesk Support implementation.

During these sessions, we will walk you through key features of your Support instance and how to optimize your settings. From connecting your channels, to understanding how business rules work, you will get a full overview of account "must haves" and why they are so important.

Hosts

  • Delores Cooper

    Zendesk

    Manager, Customer Success

  • Angi Butler

    Zendesk

    Scaled Customer Success Manager

Organizers

  • Ash Turner

    Scaled Customer Success Manager

  • Grace Maxon

    Zendesk

    Customer Success Manager

  • Sheraton Jones

    Customer Success Manager

  • CĆ©cile Zongo

    Zendesk

    Scaled Customer Success Manager

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