Optimize your Help Center to boost agent efficiency and promote faster reply time

Name: Optimize your Help Center to boost agent efficiency and promote faster reply time
Start: 2024-09-18T12:00:00-05:00
End: 2024-09-18T12:30:00-05:00

Sep 18, 5:00 – 5:30 PM (UTC)

Customer Success Live - AMER

Our Success team will walk you through the key features that will make your help center work for you harder! From team publishing, context queues, standard reporting in Zendesk for Guide and generative search, you will leave this session with a concrete plan to optimize your help center.

FeaturedOffice Hours

About this event

The agenda includes:
20-minute presentation knowledge sharing session led by the Success team
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our event schedule to find a session that suits you better.
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Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with other fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!