Setting up your Zendesk for agent efficiency: features deep dive - intermediate users

Name: Setting up your Zendesk for agent efficiency: features deep dive - intermediate users
Start: 2025-02-12T12:00:00-06:00
End: 2025-02-12T12:30:00-06:00

Feb 12, 6:00 – 6:30 PM (UTC)

Customer Success Live - AMER

Learn about the key features to improve your workflows, enhance agent efficiency, and personalize customer interactions for better support operations and faster resolutions. We will cover New Agent Home, Contextual Workspaces, Layout Builder, and AI Agents.

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About this event

The agenda includes:
20-minute presentation knowledge sharing session led by the Success team
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our event schedule to find a session that suits you better.
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Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with other fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!