Business Rules - Best practices session

May 8, 9:00 – 9:30 AM

Join our Zendesk Customer Success team as we take you through a comprehensive deep dive into business rules, focusing on the intricacies of triggers and automation within your instance. Gain firsthand best practice insights and personalized guidance to ensure your support workflows are as efficient and responsive as possible.

Office Hours

About this event

The agenda includes:

  • 20-minute presentation knowledge sharing session led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, May 8, 2024
9:00 AM – 9:30 AM UTC

Agenda

Questions and Discussion
Presentation

Hosts

  • Stephen O'Leary

    Zendesk

    Senior Scaled Customer Success Manager

  • Callum O'Riordan

    Zendesk

    Customer Success Associate

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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