Effective Team Collaboration with Zendesk

May 15, 9:00 – 9:30 AM

Join us for a lively session on Effective Team Collaboration Within Zendesk, where we'll explore the dynamic features of side conversations, internal comments, and the power of macros to initiate these collaborative actions. Learn how to harness these tools to boost team synergy and streamline your support process for optimal efficiency and service quality

Office Hours

About this event

The agenda includes:

  • 20-minute presentation knowledge sharing session led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, May 15, 2024
9:00 AM – 9:30 AM UTC

Agenda

Questions and Discussion
Presentation

Hosts

  • Stephen O'Leary

    Zendesk

    Senior Scaled Customer Success Manager

  • Yann Brunet Manquat

    Zendesk

    Senior Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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