Optimise your Help Center to boost agent efficiency and promote faster reply time

Name: Optimise your Help Center to boost agent efficiency and promote faster reply time
Start: 2025-02-05T10:00:00+00:00
End: 2025-02-05T10:30:00+00:00

Feb 5, 10:00 – 10:30 AM (UTC)

Customer Success Live - EMEA

Our Success team will walk you through the key features that will make your help centre work for you harder! From team publishing, context queues, standard reporting in Zendesk for Guide and generative search, you will leave this session with a concrete plan to optimise your help centre.

Office Hours

RSVP

About this event

The agenda includes:
20-minute presentation knowledge sharing session led by the Success team
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.
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Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!