Tackling the backlog from the holidays

Jan 26, 2022, 1:30 – 2:00 PM

Calling all the retailers out there! Is the end of the year backlog weighing on you well after the end of it? Learn in this session how to tackle backlog efficiently and fast so you can start 2022 without an overload of tickets.

Office Hours

About this event

In this 30 minutes session, you will learn how to get rid of tickets overload and start the new year fresh and clean. We will talk bulk updates, prioritisation and ways to prevent future backlog as well. 

The agenda includes:

  • 15 minutes of knowledge sharing led by the Success team
  • 15 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

This is also a great opportunity to meet your peers in the industry!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, January 26, 2022
1:30 PM – 2:00 PM UTC

Agenda

Knowledge sharing
Questions and Discussion

Hosts

  • Charlotte Callaert

    Zendesk

    Portfolio Success Manager II

  • Stephen O'Leary

    Zendesk

    Senior Scaled Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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