The Role of AI in Self Service and Knowledge Management

Name: The Role of AI in Self Service and Knowledge Management
Start: 2024-02-21T10:00:00+00:00
End: 2024-02-21T10:30:00+00:00

Feb 21, 2024, 10:00 – 10:30 AM (UTC)

Customer Success Live - EMEA

From beginners to veteran Zendesk users, come discover essential tips and practices to optimally use Zendesk AI for self-service and knowledge management. This session will uncover how AI can reinvent your customer support experience by building automation in responses, facilitating accurate customer interactions; all by elevating efficiencies and improving customer satisfaction as a result.

Office Hours

About this event

The agenda includes:
20-minute presentation knowledge sharing session led by the Success team
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.
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Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with other fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!