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Join us for these informative sessions, designed specifically for those new to Zendesk or looking to get the most out of core features and functionality. Whether you’re just getting started or looking to refresh your knowledge, this series will provide fundamental education about the platform and real examples of common configurations to help you get the most out of Zendesk.
Comprehensive overviews: Each session will provide a clear and concise introduction to key features of Zendesk Suite, ensuring you can effectively utilize the platform and its core features
Step-by-step tutorials: Our easy-to-follow tutorials will walk you through real examples of workflows other Zendesk users have found beneficial, giving you both concrete instruction and inspiration for future use cases
Best practices: Gain valuable insights and learnings from Zendesk experts and fellow users to avoid common pitfalls and build for the future
Interactive Q&A: Participate in live Q&A discussions where you can ask questions and get real-time assistance from Zendesk experts
You'll leave these webinars with a deeper understanding of core Zendesk functionality, ideas and instructions for your own workflows, and access to experts and peers who all have learnings to share.
2025年7月22日
Zendesk Community Event
5 steps to get started with self-service - Step 2: Add users and create your help center framework
The Zendesk team will present the second episode of the 5 steps to get started with self-service series, titled Step 2: ...
2025年7月29日
Zendesk Community Event
5 steps to get started with self-service - Step 3: Create your knowledge base articles
The Zendesk team will host the third episode of the 5 steps to get started with self-service series, titled Step 3: Crea...
2025年8月5日
Zendesk Community Event
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
The Zendesk team will present the fourth episode of our 5 steps to get started with self-service series, titled Step 4: ...
2025年8月12日
Zendesk Community Event
5 steps to get started with self-service - Step 5: Optimize your help center and plan ongoing maintenance
The Zendesk team will host the final episode of our 5 steps to get started with self-service series, titled Step 5: Opti...
Zendesk Community Event
5 steps to get started with self-service - Step 1: Map out your business model
Zendesk Community Event
5 steps to provide email support: Step 5 - Final steps to go live
Zendesk Community Event
5 steps to provide email support: Step 4 - Build the customer experience
Zendesk Community Event
5 steps to provide email support: Step 3 - Build the agent experience
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