Welcome to the Zendesk essentials: Live tutorials webinar series!

Join us for these informative sessions, designed specifically for those new to Zendesk or looking to get the most out of core features and functionality. Whether you’re just getting started or looking to refresh your knowledge, this series will provide fundamental education about the platform and real examples of common configurations to help you get the most out of Zendesk.

What to expect:

Comprehensive overviews: Each session will provide a clear and concise introduction to key features of Zendesk Support, ensuring you can effectively utilize the platform and its core features

Step-by-step tutorials: Our easy-to-follow tutorials will walk you through real examples of workflows other Zendesk users have found beneficial, giving you both concrete instruction and inspiration for future use cases

Best practices: Gain valuable insights and learnings from Zendesk experts and fellow users to avoid common pitfalls and build for the future

Interactive Q&A: Participate in live Q&A discussions where you can ask questions and get real-time assistance from Zendesk experts

You'll leave these webinars with a deeper understanding of core Zendesk functionality, ideas and instructions for your own workflows, and access to experts and peers who all have learnings to share.